Booking terms

This is a basic template for a fictional business. A real salon must review it before use.

Prices

Prices on this site include tax. "From" prices depend on hair length, thickness and the products needed. Your stylist confirms the final price at the consultation, before starting.

Deposits

Appointments over $150 need a 20% deposit when booking. It is taken off your bill on the day.

Changes and cancellations

You can change or cancel free of charge up to 24 hours before your appointment. Later cancellations and missed appointments may be charged at 50% of the booked service, or the deposit kept.

Late arrival

If you are more than 15 minutes late we may need to shorten the service or move your appointment, so the next client is not kept waiting.

Patch tests

For your safety, a patch test is needed at least 48 hours before your first colour, lash tint or brow tint with us. We cannot carry out these services without one.

If you are not happy

Tell us within seven days and we will invite you back to put it right, free of charge.